Shipping
Shipping Information
At Golden Moments Design, Inc., we aim to provide a smooth and reliable shipping experience for all our customers. Below are our shipping policies and options.
Free Domestic Shipping
We offer free domestic shipping on all orders within the United States. Orders are shipped from Glendale, CA, and typically take 2-7 business days to arrive, depending on your location.
Shipping Terms
- Once your order has shipped, you will receive a tracking number via email to monitor your package’s progress.
- Signature is not required upon delivery. If you would like to add delivery insurance or request a signature upon delivery, these services can be added at your expense. Please contact us at support@goldenmomentsdesign.com to add these services to your invoice before your order is shipped.
- Please note that we are not responsible for any lost, delayed, or damaged packages once they are in transit. We encourage you to consider adding delivery insurance for added protection.
International Shipping
For orders placed outside the United States, shipping costs will be calculated at checkout. Delivery times and shipping rates will vary depending on your location and the selected shipping method. International customers are responsible for any customs fees, taxes, or duties that may apply.
Order Processing Time
Orders are processed in line with our production timelines. Once completed, your order will be shipped promptly, and you will receive a tracking number to follow your package.
Contact Us
If you have any questions about shipping or need to request additional services like delivery insurance or a signature, please contact us at hello@goldenmomentsdesign.com.